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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lacie Buehrer

Lacie Buehrer

February 21, 2025

5  out of  5
rating by Lacie Buehrer
"Kylie was very helpful. She got my car insurance set up in no time. She also explained everything very well, and followed up with me."
We responded:
"Thank you, Lacie, for your wonderful feedback! I'm delighted to hear that Kylie was able to assist you efficiently with your insurance and provide clear explanations. Her dedication to following up is truly appreciated. If you need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Jason Lee

February 18, 2025

5  out of  5
rating by Jason Lee
"Jennifer and team are great! She understands the business extremely well and does a good job explaining the details of each policy. Would highly recommend choosing Jennifer for your insurance needs."
We responded:
"Thank you, Jason, for your wonderful feedback! I'm glad to hear that you found our explanations helpful and that you're satisfied with our service. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out. We're here to help!"
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Lauryn Spiess

February 13, 2025

1  out of  5
rating by Lauryn Spiess
"I would not recommend going to state farm. I was in an accident at the other person's fault. I know that car to car insurance quotes change, but there was a 50 dollar increase when I was told it would only be 30 more. I called and asked them to change my plan to make it more affordable for me twice, which they told me it was noted to be changed the first time and they never did it, but they said I would still have to pay the 50 dollar increase for the month after their mistake. I have also been told my insurance would be going down significantly in a couple months due to my age by Jennifer, and then one of her employees told me that wasn't true. There is so much miscommunication and I have been told several different quotes but somehow my bill is always more than they quote me."
We responded:
"Lauryn, we appreciate your feedback and understand how frustrating insurance changes can be. It is true we do not specialize in bare minimum coverage. There are protocols in place to protect our customers when coverages are reduced beyond a certain point, and we apologize that this resulted in a delay of your request. Our goal is always to provide clear and accurate information, and we regret any confusion you’ve experienced. We’re truly sorry for your bad experience—your feedback is critical in helping us improve and serve our customers more efficiently and thoroughly. If there’s anything we can do to address your concerns, please feel free to reach out to our office. - Jennifer"
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Angela Hale

February 7, 2025

5  out of  5
rating by Angela Hale
"I was very pleased at the rates I was given. Brandi was very helpful and I am happy to have found Jennifer as my agent."
We responded:
"Angela, I'm glad to hear that you're satisfied with the rates and found our service helpful. Brandi is indeed a valuable part of our team, and we're happy to have you with us. If you ever need assistance or have questions, feel free to reach out!"
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Julie ZYes

January 21, 2025

5  out of  5
rating by Julie ZYes
"Bundle and save! What are great motto, Josh is awesome at finding you those discounts and extra bundles! This office is very competitive in rates and saved me on homeowners, auto and an extra policy I didn’t even know about! Highly recommend!"
We responded:
"Thank you, Julie, for your fantastic review! We're so happy to know that Josh was able to find you a great price, meeting your coverage needs. It's wonderful to hear that our competitive rates made a difference for your insurance policies. Your recommendation means a lot to us."
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David Ayers

January 14, 2025

5  out of  5
rating by David Ayers
"Great Experience her staff is awesome! Especially Akira"
We responded:
"Thank you, David, for sharing your positive experience! I'm delighted to know that our team, especially Akira, made a great impression. We're here to assist with any future needs or questions you may have. Feel free to reach out anytime!"
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Kristy Westfall

January 13, 2025

5  out of  5
rating by Kristy Westfall
"New customer here! Josh made the transition from my previous insurance company seamless. Very easy to communicate with. Highly recommend!!"
We responded:
"Thank you, Kristy! I'm so glad to hear that Josh made your transition smooth and easy. We appreciate your recommendation and are here to help with any further insurance needs you might have. Feel free to reach out anytime!"
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joshua hutcherson

January 10, 2025

5  out of  5
rating by joshua hutcherson
"I had a very pleasant experience, a seamless and smooth transition, Kylie was very efficient at getting me the information I needed and was very helpful in explaining my options. I would recommend their services to anyone I know!"
We responded:
"Thank you, Joshua, for sharing your positive experience! I'm happy to know that Kylie provided you with efficient service and clear explanations of your options. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out. We're here to help!"
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Edward Eghan

January 8, 2025

5  out of  5
rating by Edward Eghan
"Very courteous and professional!! I do appreciate and value the follow up call by one of the associate to make sure I was satisfied with my policy and the application process!!!"
We responded:
"Thank you, Edward, for your wonderful feedback! I'm delighted to know that our team's professionalism and the follow-up call made a positive impact on your experience. Your satisfaction with your policy and the application process is important to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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dani russel

December 6, 2024

5  out of  5
rating by dani russel
"So far I’ve had a great experience and given the necessary obligation of insurance policies, my dealings with Brandi and Jennifer have been very positive and they will also look out for your best interests in your business needs too. Thank you again!"
We responded:
"Dani, thank you for your wonderful feedback! I'm glad to hear that your experience with Brandi and me has been positive. We always strive to look out for our clients' best interests, especially when it comes to business needs. Your kind words mean a lot to us. If you ever need further assistance, don't hesitate to reach out. Thanks again!"
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Angie Rae

November 20, 2024

5  out of  5
rating by Angie Rae
"Jenny and Sherry are knowledgeable and wonderful to work with! I switched from Geico! Thanks ladies!"
We responded:
"Angie, thank you so much for your kind words! I'm happy to know that you found our office knowledgeable and wonderful to work with. We’re grateful you chose to switch from Geico and trust us with your insurance needs. If you ever have any questions or need further assistance, our office is here for you. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
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mike hello

November 11, 2024

5  out of  5
rating by mike hello
"Extremely helpful, made it easy for my son."
We responded:
"Mike, I'm glad we could assist and make things easy for your son! Your feedback means a lot to us. If you need anything else, we're here to help. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
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Monica Anderson

November 7, 2024

5  out of  5
rating by Monica Anderson
"Josh did an amazing job helping us with our car insurance and home owner’s policy. Josh was friendly, knowledgeable, and took his time to answer multiple questions. He was efficient with emails and phone calls. I highly recommend Josh and State Farm Insurance. The Anderson Family"
We responded:
"Monica, thank you so much for your wonderful review! I'm glad to hear that Josh was able to assist you effectively with both your auto insurance and homeowners policy. It's great to know he was friendly, knowledgeable, and thorough in addressing your questions. We appreciate your recommendation and are grateful to have Josh as part of our team. If you need any further assistance, please don't hesitate to reach out. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Matt Mosqueda

Matt Mosqueda

November 6, 2024

1  out of  5
rating by Matt Mosqueda
"Doesn't treat clients well, they will drop you entirely over small claims accidents. I know too many people getting screwed by this company. BEWARE!!"
We responded:
"Hi Matt, Thank you for your feedback. I’m truly sorry to hear about your experience and any concerns you may have. Our goal is always to provide reliable, supportive service to every customer. However, we weren’t able to find a record of your account based on the information available. If you could let us know the name of your agent or provide more details, we’d be happy to look further into this and address any specific issues. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Tim Schmidt

Tim Schmidt

October 22, 2024

5  out of  5
rating by Tim Schmidt
"Josh was extremely helpful in getting detailed quotes for auto, home and umbrella. Amazing savings from prior company. I look forward to working with both Josh and Jennifer - they already seem to be a great partner in my insurance needs."
We responded:
"Thank you, Tim, for your wonderful review! I'm glad to hear that Josh was able to assist you with detailed quotes for your auto, home, and umbrella insurance. It's great to know you're happy with the savings and feel confident in working with our team. We're here to support all your insurance needs. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Alexander Gerity

Alexander Gerity

October 18, 2024

5  out of  5
rating by Alexander Gerity
"Josh Gerity got me better coverage on my auto and renter's insurance for cheaper than I was paying in just a few minutes. Amazing service."
We responded:
"Alexander, thank you for sharing your experience! I'm happy Josh was able to help you find better coverage for your auto and renter's insurance at a lower cost. We appreciate your kind words about our service. If you need any further assistance, don't hesitate to reach out. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Cailyn

Cailyn

September 27, 2024

5  out of  5
rating by Cailyn
"This office has been nothing but accommodating, sincere, and friendly! I had the pleasure of setting up a policy with Brandi, and she was amazing. She worked with my schedule and was so kind and informative on the phone. Would recommend this office to anyone in the area looking for insurance."
We responded:
"Thank you for your kind words, Cailyn! We're thrilled to hear that you had a great experience with Brandi. Our team is dedicated to providing exceptional service, and it's wonderful to know that we met your needs. If you ever have any questions or need further assistance, feel free to reach out! - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Ahmed Aldroubi

Ahmed Aldroubi

September 27, 2024

5  out of  5
rating by Ahmed Aldroubi
"I appreciate all the help and follow-up extended by State Farm to me and my policy. Thanks Jennifer Roberts for your help and support."
We responded:
"Thank you, Ahmed! I'm glad we could assist you with your policy and provide the support you needed. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Travis Enos

Travis Enos

August 14, 2024

5  out of  5
rating by Travis Enos
"Working with this team is always super easy and convenient! I recently purchased a new car and Natalie Grieser who I have had the pleasure of working with before got me all set up and insured in no time at all. Nothing but good things to say!"
We responded:
"Hey Travis, Thanks a bunch for the awesome review! I'm so glad to hear that working with our team has been easy and convenient for you. Natalie is fantastic, and I'm happy she got you set up with your new auto insurance so quickly. If you ever need anything else, we're here to help! - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Stacey Brown

Stacey Brown

July 30, 2024

5  out of  5
rating by Stacey Brown
"The recent transition of our vehicle insurance for the purchase of a new van was seamless with the superior customer service provided by Natalie G. Her turnaround time was extremely fast and she was friendly and helpful through the entire transaction."
We responded:
"Hi Stacey, thanks so much for your wonderful review! I'm glad to hear that Natalie made your auto insurance transition seamless and provided such fast and friendly service. We appreciate your feedback and look forward to assisting you with any future needs! - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of Jessica Gerken

Jessica Gerken

July 16, 2024

5  out of  5
rating by Jessica Gerken
"I switched over a year ago and I’m saving $800 a year. Brandi was so helpful getting my policies start and the whole team has been great answering my questions and making sure my account is up to date. Definitely recommend the girls office to everyone"
We responded:
"Thank you for sharing your experience, Jessica! We're thrilled to hear that Brandi and our team provided such helpful service in setting up your policies and answering your questions. We're glad you're saving money and appreciate your recommendation. We're here for you anytime you need assistance. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
Profile photo of peppi rotella

peppi rotella

July 16, 2024

5  out of  5
rating by peppi rotella
"I've recently switched to State Farm for both home an auto insurance. The entire experience was great, my contact Natalie in the Whitehouse Oh location showed great patience with me as I was navigating the ever dreaded insurance scene. Natalie was always available via email or phone when necessary and was very quick to provide answers and assurances when it came to the policies. Would highly recommend Whitehouse Oh State Farm to those looking for competitive pricing and great communication. Thank you Natalie for your hard work and making this happen without any hiccups. Giuseppe"
We responded:
"Thank you, Giuseppe, for sharing your experience with us! I'm glad Natalie provided you with great communication and competitive pricing. We're here for you anytime you need assistance with your home and auto insurance. Looking forward to continuing to serve you! - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
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Chelsea Kille

July 16, 2024

5  out of  5
rating by Chelsea Kille
"Brandi helped my husband and I lower our month rate. She was amazing! Very knowledgeable and talked us through everything. 10/10"
We responded:
"Thank you for sharing your experience, Chelsea! We're glad Brandi could assist you and your husband in lowering your monthly rate. We appreciate your kind words about her knowledge and guidance. If you ever need further assistance, feel free to reach out to our office. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
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Casey Barkman

June 14, 2024

5  out of  5
rating by Casey Barkman
"I made the switch from All State to State Farm over a year ago, and it was the best move. Such a great group of people."
We responded:
"Casey, your switch to State Farm has been a fantastic decision! I'm pleased to hear that you've found our team to be a great group of people. We're grateful for your support and look forward to continuing to provide you with top-notch service. - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"
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AMANDA TUCKER

June 12, 2024

5  out of  5
rating by AMANDA TUCKER
"MY STATE FARM AGENT IS WAY BETTER THAN YOURS..............I HAVE THE BEST AGENT EVER JENNIFER ROBERTS"
We responded:
"Thank you, Amanda, for your enthusiastic review! I'm overjoyed that you find my service exceptional and are pleased with the support you receive. I'm here for all your insurance needs whenever you need assistance! - Jennifer Roberts - State Farm Insurance Agent, Whitehouse, OH"