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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Genevieve Langlois

Genevieve Langlois

September 27, 2023

5  out of  5 rating by Genevieve Langlois
"This is the best StateFarm in Ohio! Especially when Genevieve answers the calls and does such a great job!!"

Joe D

September 19, 2023

5  out of  5 rating by Joe D
"Jennifer, was Great! She gave me all the information I needed, and helped me secure an auto policy that was essential, with great savings! Very professional and friendly office! Thank You! Highly recommend this State Farm office. Joe D - Painesville, OH"

Chris Pacer

August 21, 2023

5  out of  5 rating by Chris Pacer
"Jennifer is pleasant, knowledgeable, and very easy to deal with. Thank you for always being so responsive!"

Luke tuckerman

July 28, 2023

5  out of  5 rating by Luke tuckerman
"Not too many people are willing to put in extra effort these days but Jennifer Roberts certainly will. I usually work 12 hour shifts and it’s nearly impossible for me to do simple things like shop for insurance. Jennifer took the time out of her evening to call me one night after work, and even called me early on my way into work to finalize everything. It was very nice of her to go out of her way and take time away from her family to help me and for that I am very grateful."

Jessica Ward

May 18, 2023

5  out of  5 rating by Jessica Ward
"Worked with Bethanny, she was so nice & helpful. She was able to get exactly want we needed and wanted in our policy, and lowered our insurance bill a couple hundred monthly. I will always recommend."

Nicole Hammond

May 18, 2023

5  out of  5 rating by Nicole Hammond
"I started out having renters insurance only, and Bethenny reached out to me for my car insurance. (I needed to switch insurance anyways so it worked out perfect). She gave me a good quote and I love how quickly she responded when I had questions. Texting and email! So far so good!"

Pat Lauber

March 30, 2023

5  out of  5 rating by Pat Lauber
"Great service. John worked with me over several days to get me a great rate!"

Andrew Mannella

February 14, 2023

5  out of  5 rating by Andrew Mannella
"Process was so easy and everyone was so friendly! Definitely recommend."

Adam Godsey

February 6, 2023

5  out of  5 rating by Adam Godsey
"Jennifer was a delight to work with. She was able to provide us with more coverage for our home and vehicles and saved us money from what we were previously paying!!! The office was nice and clean with a variety of complimentary drinks and candies available while we discussed the policies. Would definitely recommend."